PCI FAQ’s

PCI Security is a very hot topic in the credit card processing industry these  days  .  Merchants don’t understand or accept PCI, and are frustrated by the new PCI compliance fees they are seeing on their merchant statements (if you haven’t seen yours yet–look harder).  Even worse, several processors and shady merchant services sales people are distorting facts and downright lying in the never-ending quest to steal a merchant account from a competitor in order to make an extra dollar. pcilogo

Let’s set the record straight once and for all.  If you are a merchant of any kind, any size, any industry, here is a concise listing of everything you MUST know about PCI Security compliance:

 

What is PCI DSS?

The Payment Card Industry Data Security Standards are requirements designed to minimize theft and misuse of sensitive credit card data at every level of credit card processing.

Who has to Comply?

Member Banks – Acquiring Bank and Card Issuing Banks.
MerchantsAny merchant who accepts any of the major card brands, including Visa, Mastercard, American Express and Discover.
Service Providers – Internet Gateways, Shopping Cart Vendors and Hosting Companies

What does PCI Compliance mean to my business?

The card associations require that cardholder information be handled and maintained in a secure fashion. ALL merchants are required to meet the PCI compliance guidelines.

What is the difference between compliance and validation?

Compliance is the process of implementing the security controls and policies required by the standard. Validation is the process of proving that you are compliant. PCI compliance requires both functions to be performed.

How often do I have to validate my compliance?

You are required to validate compliance every 12 months.

What if I change my merchant service provider in the next 12 months?

You will receive a Certificate of Compliance once you have completed the required SAQ and scan, if required, that you will be able to provide to your new merchant service provider to validate your compliance.

What happens if I am not in compliance?

Failure to comply with these requirements can result in significant fines and the possible cancellation of payment processing capability.

Am I liable if my service provider is breached?

It depends, but it is certainly possible. If you use a 3rd party service provider to process your credit card transactions it is your responsibility to ensure they are PCI compliant. If they aren’t and they are breached you can be held liable also. There are known cases of that happening currently.

Does PCI compliance apply to non-profit organizations?

Yes, the liability and risks still exist and need to be addressed. In fact, because you are a non-profit organization the effects of a data breach could be even more damaging to your business due to the fines and other possible penalties.

How do I determine the specific requirements that apply to my business?

Compliance requirements vary by method of processing, such as using a stand alone landline, wireless communications or the internet to process. Simply review the table provided, click on the letter next to the description that best describes your business, and you will be taken directly to the applicable requirements.

What is a Self-Assessment Questionnaire?

The Self-Assessment Questionnaire “SAQ” is a validation tool for merchants and service providers who are not required to do on-site assessments for PCI DSS compliance.

What is cardholder data?

Primary Account Number (PAN)
Cardholder Name
Expiration Date
Sensitive Authentication Data
Full magnetic stripe data
Card Validation Code/Value
Personal Identification Number (PIN)

What can never be stored, even if encrypted?

Full magnetic stripe
Card Validation Code/Value
Personal Identification Number (PIN/PIN block)

What are the 12 requirements?

  • Install and maintain a firewall configuration to protect cardholder data.
  • Do not use vendor-supplied defaults for system passwords and other security parameters.
  • Protect stored cardholder data.
  • Encrypt transmission of cardholder data across open, public networks.
  • Use and regularly update anti-virus software.
  • Develop and maintain secure systems and applications.
  • Restrict access to cardholder data by business need-to-know.
  • Assign a unique ID to each person with computer access.
  • Restrict physical access to cardholder data.
  • Track and monitor all access to network resources and cardholder data.
  • Regularly test security systems and processes.
  • Maintain a policy that addresses information security.
  •  

  • What’s the difference between a QSA and an ASV? A Qualified Security Assessor (QSA) is a firm certified by the PCI Security Standards Council to perform the annual audits required for Level 1 Merchants. An Approved Scanning Vendor (ASV) is certified to perform the quarterly scanning required by all levels. Level 4 Merchants do not require the services of a Qualified Security Assesor.Are there different ways to satisfy requirement 6.6?Possibly, depending on your situation one of the following may satisfy the requirement:
  • Perform a code review of all in-house developed web applications.
  • Run all web application code through automated code analysis tools.
  • Perform a manual penetration test on each web application.
  • Purchase and install an application layer firewall in front of each web server.How do I find my IP Address?Consult your network administrator.How do I know if my IP address is Static or Dynamic?Consult your network administrator. 

    What is the difference between a Static IP and a Dynamic IP address?

    A static IP address is the number assigned to a computer by an Internet service provider to be its permanent address on the Internet. If you have a static IP your IP address remains the same every time you log in. Once you have provided JDS with your IP address your scans will be performed without any action required on your part.

    A dynamic IP address is your IP address for only as long as you are logged in for a session on the Internet. Once you disconnect from the Internet, that dynamic IP address goes back into the IP address pool so it can be assigned to another user. Consequently you will rarely, if ever, have the same IP address twice.

     Who can I contact if I have any questions about PCI?   Call 1-877-689-1691 or email your questions to amspcs@juno.com.  You may also contact us at  http://www.merchantservices-help.com/contact.html  We will answer your quesetions and/or refer you to the proper source as quickly as possible. 

  • What other  links should I refer to for additional information and assistance regarding PCI?

    http://www.merchantservices-help.com/PCIcompliance.html contains more valauble information on PCI Data Security as well as a direct link to the PCI Security Standards Council page.

     

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    At AMS, small business is what it's all about. Our motto is: "Every Transaction Counts" which we take very seriously. No matter how big or small a client may be, we value each and every merchant. We invite you to become a part of our family. Please contact us to discuss the right solution for your business." Barry Godofsky President Automated Merchant Solutions, Inc.
    This entry was posted in Accepting Checks Safely, Credit Card Processing, Data security, Debit Card Processing, eCommerce, Healthcare, Merchant Accounts. Bookmark the permalink.

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